Frequently Asked Questions (FAQ)

What types of products do you offer?

Style Sparrow Outlet specializes in a curated selection of trendy apparel and accessories. Our offerings include chic handbags and stylish footwear designed to elevate any wardrobe.

How can I place an order?

To place an order, simply browse our collection, select the items you wish to purchase, and add them to your cart. Once you are ready, proceed to checkout and follow the prompts to complete your order.

What payment methods do you accept?

We accept various payment methods, including cash on delivery (COD). This allows for a convenient and secure transaction process for our customers.

What is your return policy?

We have a 5-day return policy. To be eligible for a return, items must be in the same condition as received, unworn or unused, with tags, and in their original packaging. You will also need the receipt or proof of purchase.

How long does shipping take?

Orders are typically processed within 1-2 business days. Standard delivery times range from 3-5 business days, depending on your location and any unforeseen circumstances that may arise.

Can I exchange an item?

The fastest way to exchange an item is to return the original item and, once the return is accepted, make a separate purchase for the new item you desire.

What should I do if my item is damaged or incorrect?

Please inspect your order upon reception. If you receive a defective or damaged item, or if the wrong item was sent, contact us immediately so we can evaluate the issue and resolve it appropriately.

Do you offer international shipping?

Currently, we deliver across all major cities and towns in Pakistan. For locations outside our standard delivery area, please contact us for assistance.

How can I contact customer service?

You can reach our customer service team via email at stylesparrows@gmail.com or by phone at 03422505811. We are here to assist you with any inquiries you may have.